GeneKids privacy notice.
How we handle information provided through our website and order process.
Information we collect
We collect information needed to process orders, deliver kits, provide customer support and prepare the service purchased. This may include contact details, delivery details, order selections and payment references.
How information is used
Information is used to fulfil orders, communicate service updates, respond to support requests, improve the website and meet operational or legal requirements.
Service providers
Relevant order information may be shared with service providers involved in payment processing, courier delivery and service fulfilment.
Website security
We use reasonable administrative and technical measures to protect website and order information. Payment card details are processed by HitPay and are not stored by the GeneKids website.
Contact
For privacy-related enquiries, contact GeneKids customer support at 011-3738 2172.